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Important lessons for Facebook Group marketers. Posted on August 29th

If you work with Groups on Facebook - You need to take heed here from what I’ve learnt:

Would you look at that. Within an hour or so of my post on Facebook Spelling Errors and Account Disabled and details about my account being disabled, the problems are all fixed! I have a nice clean spelling error free screengrab (below)and the link now works. That’s fast action Faceebok…. are you subscribed to my RSS Mr Zuckerbeg? ;-)

Corrected Spelling

This post is NOT just about Spam… but starts there.

So - now I know for sure why I was disabled. It WAS spam. ( BUT - it was not the emailing. I had also been posting on related group walls - so, be warned - this is what happens). Here’s the ruling:

Disabled - SPAM
Why was I disabled?

Faceboook limits the number of times a user can send the same message or make the same post. Your account has been disabled for taking repeated actions that were construed as spam.
Why are there limits?

Facebook has limits in place to prevent abuse of our features and to protect users from potential spam.
What are the limits?

Unfortunately, Facebook cannot provide any specifics on the rate limits that we enforce. Please know, however, that the speed at which you are acting and the sheer number of actions you have made are both taken into account.

—-

    BUT - that is not all.

The groups that I set up? Those with stack loads of people, ie - the largest AU Internet Industry group and largest AU Advertising Media group etc…? :
As soon as my account was disabled…. the position for ‘admin’ - ie, being in control of that group - BECAME AVAILBLE! IE - anyone could have stepped in and taken control whilst Im disabled. That meant, that a stranger could now ‘own’ that property. Not good if you put all the work in to build the group. After some frantic wheeling and dealing with friends - we are now ‘ok’. (Actualy - if you dig around, you will find ONE industry group without admin) NOTE TO ALL: ALWAYS HAVE A TRUSTED PERSON AS A SECOND ADMIN.

Which brings me to my second point.

I currently have another Second Life (SL) facebook account (ie not the real me).
I set this up on Facebook, to test RSS feeds etc.. for marketing trial purposes. The idea was, that before your mailing options get restricted when you hit 1,000 members you make the group ‘closed’ (request join) and you tell all to ‘add this SL account to your friends’. Then when you are in all of their friends list - you could feed news and retain some aspect of promotion control through their mini-feeds . New members to the closed group, can only join if they add your SL as a friend etc…

HOWEVER - I now advise NOT to do that. I have just read that that is totaly against T&C’s also… Which leads me onto my final point…

With Facebook looking to be so big and MAYBE become THE platform online I am so scared of losing my REAL LIFE (RL) identity - that I want to be as clean as I can just in case. SO - my SL identity will have to go in a second when I’ve posted this, so Im all fine and can contest this current RL disablement issue with my mind at rest.

Wish me luck - and, if you really are subscribed to my feed Mr Zuckerbeg - please go easy on me, I like this facebook thing.

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Some Responses to “Important lessons for Facebook Group marketers.” :

  1. […] *UPDATE* - read this, as it’s useful - but, here’s an update with lessons to learn […]

    Commented My account disabled by Facebook - Concerns? :: Chris Brinkworth - Digital Media on August 29th, 2007.
  2. Hey Chris, Jye from the AIMIA National and our facebook group.. i now totally understand what you meant by about the 1000 mark. thanks for sharing. :) hope you’re well

    Commented Jye Smith on August 29th, 2007.
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